Privacy Policy
This Privacy Policy explains how NOCCi Residency collects, uses, protects, and handles personal information when guests and website visitors interact with our website, make enquiries, or use our services.
1. Information We Collect
When you interact with NOCCi Residency, make an enquiry, request information, make a reservation, or otherwise use our website and services, we may collect information that you provide to us. This may include your name, phone number, email address, postal or billing address, booking details, stay preferences, and other information required to provide our services.
We collect only information that is reasonably required for reservations, guest services, communication, administration, and other legitimate business purposes.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location, and website usage information.
This information helps us understand website performance, improve usability, maintain security, and provide a better online experience.
3. How We Use Your Information
We may use the information we collect to process and manage room reservations, respond to enquiries, provide guest services, communicate booking or service updates, improve our website and services, maintain records, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.
Where permitted by law, we may also use contact information to share relevant hotel updates, offers, or promotional communications. You may opt out of marketing communications where applicable.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, measure performance, and support relevant communications.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Booking and Payment Information
When you make a reservation or payment, information necessary to process the transaction may be collected or handled by the relevant booking, payment, or service provider.
NOCCi Residency does not intend to store complete payment card details on its own systems unless required and permitted by applicable law and appropriate security standards. Payment information may be processed directly by authorised third-party payment providers.
6. Sharing of Information
We may share relevant information with trusted service providers, technology providers, payment processors, booking platforms, professional advisers, or government and regulatory authorities where necessary to provide services, process transactions, protect our interests, or comply with legal obligations.
We do not intend to sell personal information to third parties.
7. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Guests should also take reasonable precautions when sharing personal information online.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including reservation records, accounting, legal, regulatory, dispute-resolution, and legitimate business requirements.
9. Your Rights and Choices
Depending on applicable law, you may have rights relating to access, correction, updating, withdrawal of consent, or other controls over your personal information.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Third-Party Websites
Our website may contain links to third-party websites, booking platforms, payment services, social media pages, or other external services. NOCCi Residency is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website and services are not specifically directed at children. We do not knowingly seek to collect personal information from children except where necessary as part of a lawful family or guest booking and where handled in accordance with applicable requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised ‘Last Updated’ date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact:
NOCCi Residency
Bampada Industrial Estate, Balasore, Odisha, India
Phone: +91 97774 52391, +91 67822 55962
Email: reservations@nocci.in