REFUND & CANCELLATION POLICY
PROCEDURE FOR HOTEL RESERVATION
- Please use the online booking engine for booking of rooms.
- 100 % advance would be required to confirm the booking.
- All Requests for hotel accommodation can be e-mailed to [email protected] or [email protected]
- Allotment will be based on availability and will be prioritized in order of receipt of application along with full payment.
- A confirmation shall be communicated to the delegate by e-mail once the payment is Received.
- All payments to be in DD / Cheque in favour of NOCCi Balasore InfrastructureCompany payable at Balasore.
TERMS & CONDITIONS:
1. The room rates are inclusive of bed and breakfast.
2. Taxes will be calculated extra at 7.42% on hotel Rack rate .
3. Credit card surcharge is applicable for VISA /MASTER @ 2.8 and for AMEX @3.9% respectively.
4. All changes or cancellation must be made in writing & will be subject to conditions mentioned below.
5. Early check in and checkout are subject to hotel policy.
6. Please note if we do not receive full payment as per the cut-off date then the rooms will be cancelled.
7. In case of NO- SHOW in hotel there will be no refund.
DEADLINE & CANCELLATION POLICY:
1. Please note that the last date for hotel booking is after which rooms will be on subject to availability..
2. Cancellation received before 2 week, a cancellation charge, 25% of total invoice amount will be charged.
3. Cancellation received before 1 week a cancellation charge, 50% of total invoice amount will be charged.
4. Cancellation received before 48 hrs a cancellation charge, 100% of total invoice amount will be charged.
Check In & Check Out:
- Normal check in time is 12 – 6:00 p.m. For late arrivals, please call for instructions on the procedure for arrival after 6 pm.
- Check-out is at 12 Noon.
- Early check-in and check-out is possible on availability only available by prior arrangement only.
- Each is subject to an additional Rs.750
Children and Infants:
Child (2-5 years) can stay free of charge with parents using existing beds. No free extra bed (or rollaway) and no meal is provided for a child in normal cases. The child’s breakfast till 4 years is complimentary and above that normal menu charges will be applied.